Hey everyone! We know staying informed is super important, so we wanted to give you a quick rundown of all the ways Hillsborough Township Public Schools keeps you in the loop. From tech updates to district-wide announcements, here's your handy guide to how we communicate with you. We're all about making sure you have the info you need, when you need it!
IIQ Banners - Your First Stop for Tech Troubles
We love technology! But let's be real, sometimes websites have a moment. When a site is acting up, we post a heads-up as a banner in our IIQ ticket system. So, before you submit a ticket about that wonky website, take a peek in IIQ. If you see a banner about the issue you're experiencing, you can skip the ticket – we're already on it!
The Knowledge Base - Your Internal Go-To Resource
Did you know we have a treasure trove of information right at your fingertips? It's our internal website called the Knowledge Base. This is where you'll find helpful guides, tutorials, and answers to common tech questions. It's like having a tech support library available 24/7! So, when you have a question, take a look in the Knowledge Base – you might find exactly what you need.
District-Wide Emails from HTPSNotification
For those important district-wide announcements, you'll often hear from us via email. Keep an eye out for emails from HTPSNotification <htpsnotification@htps.us>. These emails are our go-to for sharing district updates, letting you know about any technology issues, or giving you a heads-up about scheduled website outages. So, when you see that HTPSNotification in your inbox, give it a read!
Thrillshare - Website Updates and More
Our district website (powered by Thrillshare [Apptegy], by the way!) is another key way we keep you and the community informed. You might also receive emails from announce@htps.us. These messages could be anything from important alerts to our latest newsletters, so you don't miss a thing!
Deciphering Thrillshare Contact Form Emails
Okay, this one can be a little tricky, so let's break it down. Sometimes you might get an email that looks a bit...suspicious? But it could actually be a legit message sent through the contact form on our district website. Thrillshare (the magic behind our website & district app) has this cool feature that lets people contact you without seeing your actual email address on the site.
Here's how it works:
The email will arrive from Thrillshare <no-reply@apptegy.com>. Don't be alarmed by that! The important thing is that it should include a reply address (if the sender added it), so you can respond directly to them. Think of it as a secure way to connect through the website.
So, there you have it! A quick overview of the main ways we keep you informed here at Hillsborough Township Public Schools. Staying connected is important to us, and we want to make sure you're always in the know. We hope this clears up any confusion and helps you stay connected.